Returns & Exchanges
At Nestasia New Arrivals, we want you to love your home decor. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 7 days of delivery.
Initiate Request
Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure items are in their original packaging with tags intact; our team will review your request within 24-48 hours.
Schedule Pickup
Once approved, a courier partner will be assigned to collect the package from your doorstep at a convenient time.
Receive Refund
After the item reaches our warehouse and passes quality checks, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing